Returns Policy

  1. Introduction
    At PrintWithMagic.com, we strive to provide high-quality, custom-made ornaments. As each ornament is unique, we do not accept returns unless the product is defective or damaged upon arrival.

  2. Defective or Damaged Products
    If you receive a defective or damaged product, please follow these steps:

  • Contact Us: Notify us within 7 days of receiving the ornament by emailing hey@printwithmagic.com with your order number and a description of the issue.
  • Assessment:** We will review your request and may ask for photos of the defect or damage.
  • Return Approval: If approved, we will provide you with return instructions and a return shipping label.
  • **Refund or Replacement: Once we receive the defective ornament, we will either issue a full refund or send a replacement, depending on your preference.

  1. Non-Returnable Items
    Custom-made ornaments are non-returnable and non-refundable unless they are defective or damaged upon arrival.

  2. Contact Us If you have any questions about our Return Policy, please contact us at hey@printwithmagic.com.